Free Hospitality Training at The Aud

Description

We are excited to invite you and your team to participate in the upcoming Hospitality Training Workshop, hosted by the City Advertising and Promotions Commission (CAPC) in collaboration with the Eureka Springs Chamber of Commerce. This free workshop is designed to equip area employees with the skills needed to provide exceptional hospitality and customer service, ensuring we all deliver unforgettable experiences for our visitors this season.

Workshop Details

Dates: March 4th & 5th
Location: The Auditorium (The Aud)
Cost: FREE (Funded by the CAPC)

Why Attend?

• Gain valuable insights on enhancing customer interactions and delivering memorable experiences.

• Learn from industry professionals who will demonstrate real-world scenarios.

• Participate in engaging role-play exercises covering best and worst customer experiences.

• Receive practical advice on managing challenging situations, improving etiquette, and promoting a positive company image.
   

Special Management Session

We strongly encourage all business owners and managers to attend the dedicated Management Breakfast and participate in the Management Panel. Managers and owners who attend will receive a complimentary copy of Unreasonable Hospitality by W. Guitara.
 

This workshop is a fantastic opportunity for businesses to unite, enhance customer service skills, and improve overall guest satisfaction. We encourage you to not only attend but also invite your front-line employees to join us for this valuable training.
 

Thank you for your continued dedication to making Eureka Springs an exceptional destination. We look forward to seeing you there!