BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20250407T130000Z
DTEND:20250408T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Free Hospitality Workshop
DESCRIPTION:We are excited to invite you and your team to participate in the upcoming Hospitality Training Workshop\, hosted by the City Advertising and Promotions Commission (CAPC) in collaboration with the Eureka Springs Chamber of Commerce. This free workshop is designed to equip area employees with the skills needed to provide exceptional hospitality and customer service\, ensuring we all deliver unforgettable experiences for our visitors this season.\n\n\n\nWorkshop Details\n\nDates: April 7th & 8th\n\nLocation: The Auditorium (The Aud)\n\nCost: FREE (Funded by the CAPC)\n\n\n\nIf you haven't already\, please confirm your attendance by filling out the form at this link.\n\n\n\nWhy Attend?\n\n\n	\n	Gain valuable insights on enhancing customer interactions and delivering memorable experiences.\n	\n	\n	Learn from industry professionals who will demonstrate real-world scenarios.\n	\n	\n	Participate in engaging role-play exercises covering best and worst customer experiences.\n	\n	\n	Receive practical advice on managing challenging situations\, improving etiquette\, and promoting a positive company image.\n\n	 \n	\n\n\nSpecial Management Session\n\nWe strongly encourage all business owners and managers to attend the dedicated Management Breakfast and participate in the Management Panel. Managers and owners who attend will receive a complimentary copy of Unreasonable Hospitality by W. Guitara.\n\n \n\nWorkshop Highlights\n\n\n	\n	Day 1: Begins at 8:00 AM with Breakfast\, followed by interactive sessions on guest experience\, customer interaction\, and role-play scenarios. The day concludes at 1:00 PM.\n	\n	\n	Day 2: Begins with a Continental Breakfast at 8:00 AM\, featuring venue visits to explore local hospitality practices. Managers will simultaneously attend the Management Breakfast\, focusing on 2025 strategies\, event planning\, staff training\, and customer service best practices. The day concludes with a fun team-building activity and wraps up at 1:00 PM.\n\n	 \n	\n\n\nAll participants will receive a completion certificate\, have a chance to win a raffle prize\, and take home some exciting swag.\n\n \n\nThis workshop is a fantastic opportunity for businesses to unite\, enhance customer service skills\, and improve overall guest satisfaction. We encourage you to not only attend but also invite your front-line employees to join us for this valuable training.\n\n \n\nThank you for your continued dedication to making Eureka Springs an exceptional destination. We look forward to seeing you there!
X-ALT-DESC;FMTTYPE=text/html:<p><span style="font-size:16px\;"><span style="font-family:arial\;">We are excited to invite you and your team to participate in the upcoming Hospitality Training Workshop\, hosted by the City Advertising and Promotions Commission (CAPC) in collaboration with the Eureka Springs Chamber of Commerce. This free workshop is designed to equip area employees with the skills needed to provide exceptional hospitality and customer service\, ensuring we all deliver unforgettable experiences for our visitors this season.</span></span></p>\n\n<h3><br />\n<span style="font-size:16px\;"><span style="font-family:arial\;"><strong>Workshop Details</strong></span></span></h3>\n\n<p><span style="font-size:16px\;"><span style="font-family:arial\;">Dates: April 7th &amp\; 8th<br />\nLocation: The Auditorium (The Aud)<br />\nCost: FREE (Funded by the CAPC)</span></span></p>\n\n<p><br />\n<span style="font-size:16px\;"><span style="font-family:arial\;"><a href="https://docs.google.com/forms/d/e/1FAIpQLSckt4JlR70jNTPigBStaCKcVE1tEPmfwhYvVFJqjuitTEeGsw/viewform" target="_blank">If you haven&rsquo\;t already\, please confirm your attendance by filling out the form at this link.</a></span></span></p>\n\n<h3><br />\n<span style="font-size:16px\;"><span style="font-family:arial\;"><strong>Why Attend?</strong></span></span></h3>\n\n<ul data-spread="false">\n	<li>\n	<p><span style="font-size:16px\;"><span style="font-family:arial\;">Gain valuable insights on enhancing customer interactions and delivering memorable experiences.</span></span></p>\n	</li>\n	<li>\n	<p><span style="font-size:16px\;"><span style="font-family:arial\;">Learn from industry professionals who will demonstrate real-world scenarios.</span></span></p>\n	</li>\n	<li>\n	<p><span style="font-size:16px\;"><span style="font-family:arial\;">Participate in engaging role-play exercises covering best and worst customer experiences.</span></span></p>\n	</li>\n	<li>\n	<p><span style="font-size:16px\;"><span style="font-family:arial\;">Receive practical advice on managing challenging situations\, improving etiquette\, and promoting a positive company image.</span></span><br />\n	&nbsp\;</p>\n	</li>\n</ul>\n\n<h3><strong><span style="font-size:16px\;"><span style="font-family:arial\;">Special Management Session</span></span></strong></h3>\n\n<p><span style="font-size:16px\;"><span style="font-family:arial\;">We strongly encourage all business owners and managers to attend the dedicated Management Breakfast and participate in the Management Panel. Managers and owners who attend will receive a complimentary copy of&nbsp\;Unreasonable Hospitality&nbsp\;by W. Guitara.</span></span><br />\n&nbsp\;</p>\n\n<h3><strong><span style="font-size:16px\;"><span style="font-family:arial\;">Workshop Highlights</span></span></strong></h3>\n\n<ul data-spread="false">\n	<li>\n	<p><span style="font-size:16px\;"><span style="font-family:arial\;"><em>Day 1</em>:&nbsp\;Begins at 8:00 AM with Breakfast\, followed by interactive sessions on guest experience\, customer interaction\, and role-play scenarios. The day concludes at 1:00 PM.</span></span></p>\n	</li>\n	<li>\n	<p><span style="font-size:16px\;"><span style="font-family:arial\;"><em>Day 2:</em>&nbsp\;Begins with a Continental Breakfast at 8:00 AM\, featuring venue visits to explore local hospitality practices. Managers will simultaneously attend the Management Breakfast\, focusing on 2025 strategies\, event planning\, staff training\, and customer service best practices. The day concludes with a fun team-building activity and wraps up at 1:00 PM.</span></span><br />\n	&nbsp\;</p>\n	</li>\n</ul>\n\n<p><span style="font-size:16px\;"><span style="font-family:arial\;">All participants will receive a completion certificate\, have a chance to win a raffle prize\, and take home some exciting swag.</span></span><br />\n&nbsp\;</p>\n\n<p><span style="font-size:16px\;"><span style="font-family:arial\;">This workshop is a fantastic opportunity for businesses to unite\, enhance customer service skills\, and improve overall guest satisfaction. We encourage you to not only attend but also invite your front-line employees to join us for this valuable training.</span></span><br />\n&nbsp\;</p>\n\n<p><span style="font-size:16px\;"><span style="font-family:arial\;">Thank you for your continued dedication to making Eureka Springs an exceptional destination. We look forward to seeing you there!</span></span></p>\n
LOCATION:The Auditorium 36 South Main Street Historic Downtown Eureka Springs
UID:e.2743.10415
SEQUENCE:3
DTSTAMP:20260429T185058Z
URL:https://www.eurekaspringschamber.com/events/details/free-hospitality-workshop-10415
END:VEVENT

END:VCALENDAR